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Returns & Exchanges
At HaneAme, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return unworn products with original tags within 30 days of delivery.
1
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
2
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
3
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or exchange within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing